Your Privacy Is Our Commitment
This policy explains in detail how your personal information is collected, stored, and protected on the mk677 platform.
Introduction & Overview
mk677 is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on our users' privacy. This privacy policy ("Policy") clearly describes what personal information we collect through the mk677 platform, how that information is used, with whom it may be shared, and how it is kept secure.
By accessing this site or using our services, you are considered to have given your consent to the terms of this policy. If you disagree with any part of this policy, please refrain from using our platform.
mk677 believes that in the digital age, the protection of personal information is a fundamental right. That is why we use SSL encryption technology and modern security measures to keep all your information secure.
What Information We Collect
Various types of information are collected to ensure a seamless and secure experience on the mk677 platform. Each category is described in detail below.
Identity Information
Name, date of birth, national ID number (for identity verification), mobile number, and email address — collected at the time of account creation and verification.
Financial Information
Records of transactions made via bKash, Nagad, Rocket, or bank transfer. We do not store full card or account details — only transaction reference information is kept.
Device & Technical Information
IP address, browser type and version, operating system, device identifier, and connection time — used for platform security and fraud prevention.
Gaming Activity Information
Your bets, win/loss records, preferred game categories, and session duration — this information is used to ensure responsible gaming and to provide a personalised experience.
Cookie & Browsing Information
Your browsing patterns on the site, pages visited, links clicked, and session data are collected via cookies. Disabling cookies may cause some services to not function properly.
Communication Information
If you contact us via live chat or email, a record of that conversation is stored. This is used to improve service quality and for future support.
Purpose of Data Use
mk677 uses collected information only for the following legitimate purposes. We never use your information for personal gain or for unauthorised purposes.
2.1 Account Management & Identity Verification
The information you provide is used to confirm identity when opening a new account and when processing withdrawal requests. This is essential for fraud prevention and platform security.
2.2 Financial Transaction Processing
Financial information is required to complete your deposits and withdrawals smoothly. This information is used to process payments via bKash, Nagad, Rocket, or bank transfer.
2.3 Customer Support
Your account and activity information is used to resolve any issues you may have and to provide 24/7 live chat and email support. Our support team is able to assist in both Bengali and English.
2.4 Ensuring Responsible Gaming
By analysing gaming activity data, we identify unusual behaviour and assist users when needed. This information is also used to enable personal limit-setting and voluntary break features.
2.5 Platform Security
Technical information is used to prevent fraudulent activity, money laundering, and cyber attacks. mk677 is committed to always maintaining a safe and fair play environment.
2.6 Service Improvement
We analyse data on users' browsing and gaming preferences to further improve the platform experience. This analysis is conducted entirely on the basis of anonymised statistics.
Data Sharing Policy
mk677 never sells your personal information to third parties. However, limited information may be shared in the following specific circumstances:
3.1 Payment Processing Providers
Necessary financial information is shared with mobile financial services such as bKash, Nagad, and Rocket, as well as banking partners, to complete transactions. These organisations operate under their own privacy policies.
3.2 Technology & Security Service Providers
We work with trusted technology companies for cybersecurity, fraud detection, and platform operations. Strict confidentiality agreements are maintained with these partners.
3.3 Legal Obligations
mk677 may be required to provide information as part of a court order, government investigation, or legal process. In such cases, only the minimum information required by the legal authority is provided.
3.4 Business Transfers
If mk677 undergoes any business restructuring or merger in the future, user data may form part of that process. However, the new party will also be required to comply with this privacy policy.
Cookie Policy
Cookies are small data files stored on your device. mk677 uses the following types of cookies:
4.1 Essential Cookies
These cookies are essential for the basic functioning of the platform. They are used to maintain login sessions, verify security tokens, and save language preferences. These cookies cannot be disabled.
4.2 Functional Cookies
These cookies are used to remember your preferences, such as game type and display settings. They enhance your personalised experience.
4.3 Analytical Cookies
These cookies are used to understand how long users spend on each page of the site. The data collected is fully anonymised and is used to improve services.
You can control non-essential cookies by changing your browser settings. However, this may limit some features of the platform.
Data Retention & Security
5.1 Data Retention Period
Information is retained for as long as your account is active. Even after an account is closed, financial transaction records and identity information may be kept for a specified period in accordance with legal obligations. Once no longer needed, information is securely deleted or anonymised.
5.2 Security Measures
mk677 applies industry-standard technology to protect your information:
- SSL (Secure Socket Layer) encryption — ensures protection during data transmission.
- Two-Factor Authentication — prevents unauthorised access to your account.
- Regular security audits — potential vulnerabilities are identified and remediated.
- Restricted access — only authorised staff can access personal information.
- Firewall and intrusion detection system — provides protection against external attacks.
However, transmitting information over the internet is not entirely risk-free. We are committed to ensuring the highest level of protection, but a guarantee of complete security is not possible.
Your Rights
As a user of the mk677 platform, you enjoy the following rights regarding your personal information:
6.1 Right to Access
You have the right to know what information we hold about you. By contacting our support team, you can find out the details of your information.
6.2 Right to Rectification
If any of your information is incorrect or incomplete, you may request a correction. This correction can be made via account settings or through the support team.
6.3 Right to Erasure
In certain circumstances, you may request that your information be deleted. However, this request may be limited in the case of legal obligations, ongoing transactions, or active disputes.
6.4 Right to Object to Processing
You have the right to object to marketing communications or certain types of data processing. You can opt out of promotional emails or messages at any time.
6.5 Right to Data Portability
You may request to receive your own data in a structured and readable format. This request can be made by emailing [email protected].
To exercise any of the above rights, contact us via our 24/7 live chat support or by email. We will process your request as quickly as possible.
Protection of Minors
mk677 is a platform for users aged 21 and above only. We do not knowingly collect personal information from any minor. An age verification process is followed at the time of account creation.
If we become aware that information from a minor has been collected inadvertently, it will be deleted immediately and the associated account will be suspended.
Policy Changes
mk677 reserves the right to update this privacy policy as needed. If any significant changes are made, we will publish a notice on the platform or inform users at their registered email address.
Continued use of the platform after any changes will be considered as your consent to the new policy. We therefore recommend visiting this page regularly.
Privacy-Related Enquiries
For any questions, complaints, or information-related requests regarding this privacy policy, please contact us:
Or contact our support team directly via 24/7 live chat. Our team is ready to assist in both Bengali and English.
mk677 respects your privacy and is committed to operating a secure platform with SSL encryption.